Healthcare Providers >
Accounts Receivable
Management
Episource is led by a team
of experts in the area of
healthcare with extensive
experience in handling
claims processing through
all aspects of the revenue
cycle for healthcare
providers such as Billing,
Coding, AR Management,
Follow-Ups, and Collections.
The team has successfully
migrated healthcare billing,
coding, and AR operations to
offshore locations.
Episource provides the
following AR services:
- Receivable Analysis
- Payer Follow-Up
- Self Pay Follow-up
- Collections / Bad
Debts Follow-up
Payer Follow-up
- Outbound calls
- Claims status & eligibility
verification –through online access of
insurance carriers web portals
- Re-filing claims
- Follow-up on low value accounts,
resulting in receivable maximization
- Appealing claims
- Reporting and Follow-up on
additional documents required by
carriers for claim processing
- Denial Analysis
- Periodical Recommendations on
analysis of the receivables and
denials
- Monthly summary
Self Pay Follow-up
- Calling Patients / Guarantors to
recover the outstanding
- Inbound and outbound calls
- Obtain & Update Insurance
information from patients for filing
claims
- Follow-up with carriers to find
out patient responsibility
- Process / Forward requests for
itemized statements
- Follow-up / send statements for
small value accounts
- Monthly Summary
Collections /
Bad Debts Follow-up
- Aggressive follow-up with the
guarantors – Outbound calls &
initiating statements
- Obtain insurance information for
filing of claims
- Update the change in demographic
details
- Monthly Summary
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